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SAP Technical Management

We have taken lessons learned from decades of experience and methodically evaluated the optimal configuration of services and technologies needed to deliver a stable and resilient environment for mission critical applications.

Because we are engineering a successful outcome, apiphani provides a full suite of SAP application management support services comprised of App/ABAP Development, BASIS Support & Holistic Application Security. From an operational perspective this includes...

Migrations, Installations, Upgrades, Patching, Performance Tuning, High Availability Solutions, Full Spectrum Application Centric Security, 7x24 Support and System Monitoring, and Data Protection / Disaster Recovery Solutions.

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Application Hosting

We staff with a select but highly experienced group of Basis engineers that can deliver services with great efficiency. Because we value operational clarity, and personal accountability, we build teams around our clients, not within technology silos.

Each client is assigned named technical and account management teams, is provided with a clearly defined scope of services, a service level agreement with teeth, and additional service level objectives. We do the work and measure it transparently and objectively.

 
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Database Management

HANA, Sybase ASE, Sybase IQ, Oracle, DB2, MSSQL Installs, upgrades, monitoring, security, patching, performance tuning, problem resolution, data protection

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OS Management

RHEL, SLES/SUSE, Windows Installs, upgrades, monitoring, security, patching, performance tuning, problem resolution, data protection

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Application Infrastructure

Call center/Operations center, monitoring/eyes on glass, data protection operations, escalation/notification

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Production environments need to remain stable and well tuned while project activity continues.

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7x24 environments require that a skilled support team be available around the clock

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Support staff and consultants need to stay current with new strategies and technologies in order to leverage the latest SAP products

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Our proprietary software increases the resilience of your tier 1 applications and greatly reduces the operational complexity of managing them.

 

As a product, max is unique in the market. Through data collection and machine analytics it learns from its host environment, predicting and, in some cases, autonomously preventing, incidents. max goes a step further by interacting directly with clients and L3 support engineers to help remediate the issue at hand.

By integrating max tightly with platform solutions based upon infrastructure at hyper-scale, we leverage the combined strength of advances in machine learning and platform-native automation technologies.

max is developed and operated by people who understand how to deliver a stable and high-performance system at the application level, with unwavering attention to detail and flawless execution of operations activities.

 
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Strategic & Operational Security Services

apiphani’s strategic and operational security services minimize the erosion of profits and client's trust associated with breaches while optimizing existing security resources and controls. In addition, our practice works with many global compliance and audit organizations allowing us to specialize in the support of expansions and transitions to new geographic territories.

 
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Strategic Consulting

Transform your security posture, define the right strategy and target operating model


Security & Maturity Assessment
Security Automation
Security Awareness & Change Management
Security Redesign & Implementation

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Operational Consulting

Day-to-day sustainment operations for maximum return on investment


Security Perimeter Definition
Security Administration
License Management
Vulnerability Management

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Assessment Services

Know about your real situation: in-depth view of security risk and compliance gaps


SOD Analysis
Compliance Program
Security Audits
Regulatory Compliance

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