Streamline Cloud ERP (Formerly RISE With SAP) Using Aegis Managed Services From Apiphani

In a Rise with SAP (Cloud ERP, private cloud edition) environment, SAP assumes responsibility for a significant portion of the technical stack — including infrastructure, operating systems, and core platform operations. However, this does not eliminate the customer’s operational burden. The remaining scope, though visually smaller, includes substantial responsibilities, including end-user administration, transport management, landscape governance, integrations, and oversight of adjacent components such as BTP and BDC. SAP defines these responsibilities in a detailed RACI model that covers thousands of line items, with some tasks standard, others requiring additional CAST packages, and still others remaining entirely with the customer.

Aegis, Apiphany’s managed services offering, addresses the operational gaps that persist after Rise is implemented. Rather than duplicating SAP’s responsibilities, Aegis evaluates the full landscape — selected service packages, uncovered tasks, integration points, and governance requirements — and designs a tailored support model that closes functional and administrative gaps across the environment. The objective is not to replace SAP’s role, but to ensure the entire Cloud ERP ecosystem operates coherently, with clear accountability and without overlooked responsibilities.